Broken machines fix themselves faster
A rattling cable gets reported in seconds instead of mentioned at the desk and forgotten. The right person hears about it immediately, members stop being programmed onto it, and the technician closes the job with a scan.
Reporting takes ten seconds
Every machine already carries a QR sticker. Scan it, tap "Report a problem", pick what is wrong and add a photo if it helps. The report lands with the machine, the room and the time attached — no free-text ticket to decode later.
- Members and staff can both report
- Photo and short description optional
- Duplicates on the same machine are grouped
- 1Fault reported
- 2Sent to repair responsible
- 3Back in service
Reported, assigned, repaired — in one place
It reaches the responsible person
Each center names a repair responsible. New faults arrive as a direct message and a notification, so nothing depends on someone reading a shared inbox. Status changes are visible to the whole staff team.
- Direct message to the repair responsible
- Open, in progress and resolved states
- Full history per machine
Nobody is sent to a broken machine
The moment a machine is marked out of service it disappears from generated programs and is flagged on the floor plan. Members get a working alternative for the same muscle group instead of a wasted trip across the floor.
- Out-of-service gear excluded from new sessions
- Substitute exercises offered automatically
- Status banner when someone scans the machine
The technician closes it on the spot
Printed label sheets carry a separate service QR. The external technician scans it, confirms the repair and signs the machine back into service — without an account, an app or a phone call to the office.
- Service QR on every printed label sheet
- Sign-off without creating an account
- Downtime per machine visible to management
How it works
Print the labels
Each machine gets a QR sticker with its name, location and a service code.
Anyone can report
A scan and two taps sends the fault to the person responsible.
Scan to sign off
The technician scans the service code and the machine is back in programs.
Common questions
Keep exploring
Related capabilities
For fitness centers
Register a center, upload equipment and floor plans, invite members and assign programs per group.
Learn moreLive gym floor
See busy machines, who is training now, and ask for a spot in one tap.
Learn moreTrainer tools
Prescriptions, measurements and member history for staff.
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